Privacy Policy

Last Updated: 15 June 2026

1. Introduction

Mzansi Aviation (“we”, “us” or “our”) is committed to protecting your privacy and safeguarding your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) and other applicable laws.

This Privacy Policy explains how we collect, use, store and protect personal information obtained through our website, communications and the aviation services we provide.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Names and surnames.

  • Email addresses.

  • Telephone numbers.

  • Company names and business information.

  • Billing and account information.

  • Aircraft registration details and maintenance-related information.

  • Information provided through contact forms, email correspondence and telephone conversations.

  • Website usage information, including IP addresses, browser type and pages visited.

  • Information collected through cookies and analytics technologies.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and requests.

  • Provide aviation-related services and support.

  • Process transactions and maintain customer relationships.

  • Source aircraft, engines, parts and components.

  • Coordinate maintenance and technical services.

  • Improve our website and customer experience.

  • Comply with legal and regulatory obligations.

  • Communicate important service updates and business information.

4. Sharing of Personal Information

Mzansi Aviation does not sell or rent personal information to third parties for marketing purposes.

We may share personal information with trusted service providers, suppliers and strategic business partners where reasonably necessary to provide our services and fulfil contractual obligations.

This may include sharing information with our strategic partner, Adroit Aviation, and other aviation organisations involved in aircraft maintenance, technical support, inspections, procurement, logistics and related aviation services.

All third parties with whom we share information are expected to protect such information and process it in accordance with applicable laws and only for legitimate business purposes.

We may also disclose personal information when required by law or where such disclosure is necessary to protect our rights, property, customers or operations.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site.

Cookies help us to:

  • Remember user preferences.

  • Monitor website traffic and performance.

  • Improve website content and functionality.

  • Enhance the overall user experience.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We take reasonable physical, technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

Although we strive to safeguard all information, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and protect our legitimate business interests.

When information is no longer required, it will be securely deleted or destroyed.

8. Your Rights

Subject to applicable laws, you have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of information where legally permissible.

  • Object to certain forms of processing.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Regulator of South Africa.

9. International Data Transfers

Where necessary, personal information may be transferred to service providers, suppliers or business partners located outside South Africa. Such transfers will be undertaken with appropriate safeguards and in accordance with applicable laws.

10. Third-Party Websites

Our website may contain links to third-party websites. Mzansi Aviation is not responsible for the privacy practices or content of those websites. Users are encouraged to review the privacy policies of any external websites they visit.

11. Changes to This Privacy Policy

Mzansi Aviation reserves the right to amend this Privacy Policy from time to time. Any updates will be published on this page and will become effective upon publication.

12. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:

Mzansi Aviation

Email: info@mzansiaviation.com

Website: www.mzansiaviation.com

Republic of South Africa

13. Information Regulator (South Africa)

If you believe that your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator (South Africa).

JD House, 27 Stiemens Street
Braamfontein, Johannesburg, 2001
South Africa

Email: enquiries@inforegulator.org.za

Website: https://inforegulator.org.za